A safe and comfortable journey for everyone

At Go Nordic Cruiseline, we want every guest to enjoy a safe and comfortable journey. That’s why we offer a range of facilities and services designed to make travelling more accessible.

If you have special requirements, please contact us before departure so we can ensure the best possible assistance during your trip.

Accessible Cabins

A good journey begins with a good night’s sleep. Both of our ships offer accessible cabins, designed especially for wheelchair users and guests with reduced mobility.

The cabins are located on deck 5 and feature:

Door width of 90 cm
Extra floor space for easier movement
No door thresholds
Spacious bathroom with handrails and shower seat

Accessible cabins cannot be booked online. Please contact our Customer Service team to make a reservation:

dk.kundeservice@gonordiccruiseline.com
+45 72 62 16 66

Crown Seaways

Accessible toilets

Available on decks 7 and 8.

Elevators

Nordic Crown has four elevators measuring 150 × 125 cm with a door width of 90 cm.

All decks are accessible by elevator except:

Solen – deck 9
Horisont – deck 12

Nordic Pearl

Accessible toilets

Available on decks 7, 8 and 11.

Elevators

Nordic Pearl has five elevators.

Two elevators located aft measure 97 × 216 cm
Three elevators located midship measure 156 × 150 cm

All decks are accessible by elevator except:

Solen – deck 11

Travelling with a Companion

In some situations, it may be necessary to travel with a companion who can assist you during the journey.

You may bring a companion free of charge.

The companion may either:

Stay in the same cabin, or
Be allocated a separate standard cabin at no extra cost.

Please note that we cover accommodation only. Meals and other purchases on board must be paid for separately.

If you’re attending an event and require a companion, the companion will also receive a complimentary event ticket.

Each request is assessed individually before we determine whether travelling with a companion is required.

Guide Dogs and Service Dogs

If you’re travelling with a guide dog or service dog, please inform us before you book and bring the relevant documentation when checking in.

Service animals are generally permitted:

In all cabin types
Throughout the public areas of the ship

Please note that sea travel can sometimes be stressful for animals. You’re responsible for your animal’s wellbeing during the journey.

How We Use Your Information

Any information you share about special requirements is treated with the utmost discretion and in accordance with our privacy policy.

The information is shared internally only when necessary, so our crew can take your needs into account – particularly in the event of an emergency.

If you do not contact us before departure, we unfortunately cannot guarantee that we will be able to accommodate your needs or provide the necessary assistance during your journey.

Travelling with Accessibility Needs